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LS 1: Effective Discussion

Almost everything people do is done in groups where people communicate with each other. Whenever people interact within groups their conversation or discussions go well, are mediocre or descend into dysfunction. There are reasons why this happens. This skill training demonstrates why conversations become satisfactory, mediocre or dysfunctional, how to design and lead a satisfying discussion and how to rescue a dysfunctional one.

Download the course description [PDF approx. 55 KB]
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